Since the Covid pandemic, many retailers have opted to remain shut on Boxing Day, instead of diving straight back into business after the holiday. Even prior to the pandemic, some stores stayed closed on this day, giving their staff an additional break following the hectic festive season.
December 26 is often a busy day, with many people heading out to snag post-Christmas deals. It’s also a popular time for customers to return gifts that don’t fit or weren’t quite right, seeking refunds or exchanges.